DELIVERY AND RETURNS
What are the delivery times and costs ?
We offer home delivery within 4 to 5 days after shipment of your order (rate depending on your location).
In case of pre-order, please refer to the delivery time indicated on the product sheet.
Please also note that order preparation time is extended to 8 days during sales periods & up to 10 working days during collection launches.
How can I track the delivery of my order?
How long after placing my order can I return my items?
You have 30 days to return the item in its original condition.
Can I exchange an item?
You can exchange your item within 30 days after receipt.
To make your exchange request, please click on Make a return request and proceed.
Your new item will be shipped as soon as we receive the product you’ve sent to be exchanged, provided your new item is in stock.
Your refund will be made within 15 days from the date the return is received by our warehouse if all the conditions mentioned in the return procedure are met.